POLICIES

HEAD START SPORT IS COMMITTED TO TRANSPARENCY AND INDUSTRY BEST PRACTICE. 

THE POLICIES BELOW ENSURE THAT ALL PLAYERS, SCHOOLS AND PARENTS HAVE EASY ACCESS TO INFORMATION. 

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COACH ACCREDITATION

ALL COACHES THAT DELIVER HEAD START SPORT TENNIS LESSONS HAVE CURRENT WORKING WITH CHILDREN CHECKS AND ARE COVERED BY INSURANCE.

 

HEAD START SPORT ARE TENNIS AUSTRALIA AFFILIATED.

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WEATHER POLICY

  • PLAYER AND COACH SAFETY IS THE FIRST AND LAST CONSIDERATION WITH EVERY DECISION REGARDING INCLEMENT WEATHER.

  • HEAD START SPORT WILL DO EVERYTHING POSSIBLE TO ENSURE THAT SAFETY IS MAINTAINED AND YOUR TENNIS EXPERIENCE IS IMPACTED AS LITTLE AS POSSIBLE.

  • HEAD START SPORT USES A RANGE OF TOOLS TO ASSESS THE IMPACT AND FORECAST OF WEATHER CONDITIONS.

  • ASSUME ALL LESSONS ARE CONTINUING UNLESS YOU HAVE RECEIVED NOTIFICATION OF CANCELLATION BY HEAD START SPORT.

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CHILD SAFE ENVIRONMENT

HEAD START SPORTS COMMITS TO THE SAFE AND WELL-BEING OF THE CHILDREN IN OUR PROGRAMS, EQUITY IS UHELD AND DIVERSE NEEDS ARE RESPECTED IN POLICY AND PRACTICE.

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REFUND POLICY

  • HEAD START SPORT IS COMMITTED TO GIVING PLAYERS AND FAMILIES MULTIPLE OPPORTUNITIES TO MAKE-UP MISSED CLASSES AND ARE COMMITTED TO MAKING SURE EACH STUDENT RECEIVES THEIR FULL QUOTA OF LESSONS PER TERM.

  • ALL REFUND REQUESTS WILL BE REVIEWED BY HEAD START SPORT ON A CASE BY CASE BASIS.

  • REFUNDS WILL BE GRANTED IN THE EVENT OF INJURY OR MEDICAL CONDITION THAT PREVENTS A PLAYER FROM FURTHER PARTICIPATION.

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OTHER POLICIES

RISK MANAGEMENT PLAN

CODE OF CONDUCT

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